Terms of service

Terms of Service

Welcome to Sunza Collective. By accessing our website and placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1. General These terms apply to all visitors, customers, and users of sunzacollective.com.au. Sunza Collective is an Australian owned and operated business based in Queensland, Australia. By using our website you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

2. Products We make every effort to display our products as accurately as possible, including colours and descriptions. However, we cannot guarantee that your device's display will reflect the exact colour of the product. Minor variations may occur.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

3. Pricing All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. Promotional pricing is valid for the specified period only.

4. Orders & Payment By placing an order you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion — for example in the case of pricing errors or suspected fraudulent activity.

Payment must be made in full at the time of purchase. We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

5. Shipping Please refer to our Shipping & Delivery policy for full details on processing times, delivery timeframes, and costs. Sunza Collective is not responsible for delays caused by Australia Post or third party courier services once your order has been dispatched.

6. Returns & Refunds We want you to love your Sunza. If something isn't right, please reach out to us within 30 days of receiving your order. Please refer to our Refund Policy for full details.

7. Intellectual Property All content on this website — including images, copy, branding, and design — is the property of Sunza Collective and may not be copied, reproduced, or used without written permission.

8. Privacy We respect your privacy. Any personal information collected through this website is used solely to process your order and improve your experience with us. We do not sell or share your data with third parties for marketing purposes. Please refer to our Privacy Policy for full details.

9. Limitation of Liability To the extent permitted by law, Sunza Collective will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law These terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

11. Contact If you have any questions about these terms, please get in touch:

Email: hello@sunzacollective.com.au Phone: 0452 297 181 Website: sunzacollective.com.au

Last updated: March 2026